Florence answers immediately, follows your protocols, and escalates to your on‑call team—with a complete longitudinal record in view.
Evidence‑based protocols from ADA, ACC, GOLD, and more. (Conversational — via voice.)
Clinical pathways guide Florence's AI decisions during phone conversations. Each pathway includes red flags, triage questions, self‑care instructions, and clear escalation triggers. Everything happens through natural conversation — Florence works under your protocols, not as a replacement for medical care. Your patients get consistent, protocol‑driven triage at 2am Sunday just as they would during office hours.
Orthopedics NP confers with Florence about day‑3 arthroscopy bruising & 99°F. Florence screens for red flags and guides home care, avoiding an unnecessary ED visit.
Primary care on‑call triages inversion injury at home. Ottawa ankle rules applied by Florence; plan is RICE, NSAIDs, and next‑day x‑ray if weight bearing is limited.
Care team member asks Florence to risk‑stratify cough with fever. No tachypnea or desaturation detected; supportive care and return precautions, no ED.
Peer-reviewed by 5 AI models • Inspired by Stripe, Datadog, Linear & Figma
Animated pipeline showing Claims/HIE/EHR/ADT/TEFCA → AI normalization → Unified longitudinal record with 3.2s processing time
Live dashboard with 20 simultaneous conversations, color-coded protocols (TCM/CCM/HEDIS/HRSN), risk levels, and escalation radar
Interactive quality measures dashboard with 6 CCO measures, what-if sliders, and $1.2M+ payout tracking
Animated Sankey diagram showing patient flow through care continuum with 2,400 patients visualized
Before/after comparison showing manual chaos (23% screening, 45d resolution) → automated closed-loop (90% tracking, 4d resolution)
Split-screen showing care manager performance transformation with 8-10× multiplier
NightingaleMD